Terms of service.
By accessing or using our website,services, or booking a treatment, you agree to the following terms and conditions. Please read them carefully.
General information.
Thrive provides IV vitamin infusions, intramuscular injections and wellness services for clients seeking nutritional support and symptom relief. Our services are not intended to diagnose, treat, or cure medical conditions and should not replace medical advice from your GP or healthcare provider.
Eligibility.
You must be 18 years or older to use our service. By booking, you confirm you are legally capable of entering a binding contract and that all information you provide is accurate and up to date.
Consultation & Medical History.
Prior to treatment, all clients must complete a consultation form. Thrive reserves the right to decline or postpone treatment based on medical suitability or incomplete health information.
Appointments & Cancellations.
Appointments must be booked in advance via our website, Instagram or WhatsApp. Cancellations require a minimum of 24 hours notice. Late cancellations or no - shows may result in a cancellation fee or loss of deposit. We reserve the right to reschedule or cancel appointments due to staff availability or clinical assessment.
Pricing & Payment
All treatment prices are listed in GBP and subject to change without prior notice. A deposit of £50 is required to secure your appointment and the rest of the payment on the day of your treatment. Packages, offers and subscriptions are non - transferable and non - refundable unless otherwise stated. Payment plans are available on request.
Health & Safety
Thrive follows strict protocols to ensure hygiene, safety and client care. If you experience any adverse effects following a treatment, contact us and seek medical advice immediately. We are not responsible for reactions or results outside of the treatment environment.
Liability
Thrive is not liable for:
- any pre-existing or undisclosed medical conditions.
-Delays, cancellations or loss resulting from misuse or misunderstanding of our services.
-Outcomes that do not meet personal expectations, although we aim to provide high - quality care and honest guidance.
Privacy
Your personal data is handled in accordance with our policy and is kept strictly confidential and will not be shared with anyone else other than Doctor Wellness & Partners.
Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our website and services constitutes acceptance of the revised terms.